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…Customer Support

The scope of services provided by Delta Sensor, extends from the initial specifications of the measuring instruments, with continuity over the lifetime of them, summing up the following steps:

  • Audit
  • Installation
  • Commissioning
  • Calibration and Verification
Audit   Installation
Choosing the Delta Sensor as a partner for the selection of your measuring instruments in the implementation phase, or to audit the measurement chains on your site, you share the experience of Delta Sensor staff in specific audit routines in industrial measurement instrumentation and get access to tools and reports that will act proactively on your site. Most measurement instruments sold by Delta Sensor require specific conditions for installation, based on the principles of measurement in order to guarantee a perfect operation, fulfilling in particular the specified tolerances. You also benefit from the following documentation:
As responsible for the traceability of measuring instruments, you know the importance of data and easy access to all traceable elements of its measurement chains. These tasks begin with the choice of proper metering technology to its application. Subsequent records of the location of instruments and its measure chains in your installation, calibration operations and maintenance, system status and analysis of the degree of criticality in the face of the foregoing described and the existence of spare parts available, along with the probability of equipment failure, are covered in the audit department.
  • Calibration certificates and factory protocols
  • Inventory and designation of locations in your facilities
  • Purchase History
  • Information of equipment condition
  • Definition and alarm for calibrations to expire
The presented records will allow an easy exploration of your installation, presented by full traceability.
Commissioning   Calibration and Verification
Delta Sensor offers additional services for commissioning the equipment it sells. The commission comprises the final electrical connections and configuration of the instruments, to ensure their operation without risk and maximizing their potential. The commission may or may not include an initial calibration of the instrument or measuring chain. Calibration is an essential part to ensure the quality system. Without regular calibration, the performance of your instrumentation is unreliable and uncertainties may impact your business. In addition, the calibration processes should follow certain criteria and complete traceability.
    Calibration services of Delta Sensor guarantee quality and level of support with high cost/benefit in order to have complete confidence in the results presented. Total capacity for calibration for equipment sold by the company, as well as support to the calibration from other manufacturers of reference, such as Endress + Hauser and Bürkert. The service extent has as strands:
  • Calibration in our facilities and customer site
  • Internal calibration for all instruments produced in 1 measuring point without additional costs
  • Management of instruments subject to calibration by Delta Sensor or accredited independent entity
  • Punctual calibrations and multi-year calibration contracts for lifetime of equipment

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